Payments

Payment Terms and Conditions

For LAX Airport Pick-up: Buses wait at the holding area at the airport waiting for the passengers to arrive &get their luggage ready at the curb and then to call us at 1-800-960-0650 or 323-201-0114 and we will dispatch the bus to outside of baggage claim area at the bus stop. Please give us a contact information & cell phone.

TourCoach will make every effort to maintain the schedule you have requested, however TourCoach is not responsible for any delay including, but not limited to delays cause by acts of god, authority of law, accidents, breakdowns, road conditions or work stoppages and cannot guarantee any arrival or departure time.
Overtime will be charged at an hourly rate agreed upon.

TourCoach is not responsible for any items left on buses. There is a $250.00 clean-up fee if food or drinks are brought on board. Alcohol is not allowed on board.

TourCoach buses may only travel on paved roads.

Microphones/CD/TV/DVD’s are complimentary amenities and are provided free of charge. Should any of these amenities fail to operate properly, no refunds will be given. If the tour guide mis-use the Mic. and pull it too far and break it, or not handle the DVD correctly and break the system guide will be responsible to replace the broken mic or the DVD Player. DVD replacement cost is over $2,000.00

For overnight trips: driver can only drive up to 10 hours a day and can be on duty up to 12 hour a day (due to Federal Safety Regulations).

The following terms apply to all contracts issued:

Payment and Cancellation fees

A deposit is required to hold your reservation.

  1. General payment terms:
    1. Based on our quote, we require a 25% deposit, to secure a charter bus, date(s) and time. Remaining payment is always due 14 (fourteen) business days prior to service is rendered.
    2. All payments are due in full 14 (fourteen) business days prior to services rendered unless other prior financial arrangements have been approved by us.
  2. Cancellation policy:
    1. Cancellation of day trip requires 5 days notice prior to trip, 75% of deposit will be returned. Less than 5 days, no deposit returned.
    2. Cancellation of multiple day trips refund schedule:
      Full refund of deposit for 30 days or more notice, less any bank or credit card fees

      1. 75% refund of deposit for 21 days or more notice, less any bank or credit card fees
      2. 50% refund of deposit for 14 days or more notice. less any bank or credit card fees
      3. No refund of deposit for less than 14 days in advance notice.

PLEASE SIGN THIS AGREEMENT AND RETURN TO CONFIRM YOUR TRIP. TERMS AND CONDITIONS: PRICE IS BASED ON TIME OR MILES GIVEN WHEN ORDERED AND FINAL COST MAY BE ADJUSTED ACCORDINGLY.

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