A: You have the option of requesting a quote online on this website. You may also call our toll-free reservation line at 1-800-960-0650 or send an email to [email protected] and one of our representatives will get back to you within 24 to 48 hours.
A: TourCoach accepts cash, company checks, wire transfers, and any major credit card including Visa, MasterCard, American Express, and Discover.
A: The charter includes the exclusive use of the motor coach for the duration of your trip. It does not include any parking fees and/or tolls, driver’s accommodation for out-of-town trips, and gratuity.
A: Our cancellation policy varies depending on the type of service you need. Please check with a TourCoach representative for more information.
A: No, federal rules prohibit smoking onboard our motor coaches, buses, or vans.
A: No, pets are not allowed on our coaches.
A: Alcohol beverages are not permitted onboard unless special arrangements are made with our team beforehand.
A: Our motor coaches range in capacity from 38, 47, to 56 passengers. For smaller groups, we offer mini-bus services. These services are best for short, in-town bus transportation.
A: We offer individual reclining seats, including footrests, bathroom facilities, luggage compartment, DVD/CD players, AUX connection, and Wi-Fi on select coaches.
A: Yes, all our motor coaches are air-conditioned.
A: TourCoach is based out of Los Angeles California, but can transport you across the country.
A: Yes, the driver will be furnished an approved copy of the itinerary. The driver has no authority to make changes to the scheduled trip without prior approval of TourCoach dispatch. In case of any changes during the trip, the tour guide/coordinator needs to contact our dispatch office.
A: Yes, depending on road conditions, safety, and/or closures. TourCoach modern motor coaches are designed to travel in temperatures from 110°F to below freezing comfortably and safely.
If you have any more questions that weren’t answered here, don’t hesitate to give us a call today!